WhatsApp Solutions for Online Travel Aggregators (OTAs)
Automate booking support, manage cancellation requests, and communicate with your partners at scale with powerful WhatsApp workflows.
Scaling Travel Operations with Automation
For OTAs handling thousands of bookings and inquiries daily, efficiency and speed are critical. WhatsForm helps you automate your high-volume communications for both customers and partners.
CUSTOMER SUPPORT AUTOMATION
Your 24/7 AI-Powered Support Agent
Handle the most common customer queries with an AI bot on WhatsApp. The bot can assist with booking modifications, answer questions about cancellation policies, and provide itinerary details, deflecting a massive volume of requests from your human support team.
- 24/7 automated support for booking inquiries
- Conversational flows for cancellations and modifications
- Instant answers to frequently asked questions
- Seamless escalation to human agents for complex cases
SUPPLIER & PARTNER COMMUNICATION
A Streamlined Channel for Your Partners
Use WhatsApp to efficiently communicate with your network of hotels, airlines, and other suppliers. Send automated booking notifications, manage availability updates, and handle partner support queries on a dedicated, professional channel.
- Automated booking notifications to hotel partners
- Streamlined communication for inventory updates
- Dedicated support channel for your suppliers
- Improve partner relationships and operational efficiency
Tangible Outcomes for Your OTA Platform
Drastically Lower Support Costs
Automate a high percentage of routine customer and partner inquiries, significantly reducing your operational costs.
Improved Customer Satisfaction
Providing instant, 24/7 support on a convenient channel leads to a better experience for your users.
Increased Operational Efficiency
Streamlined partner communication and automated workflows reduce manual work and prevent errors.
Enhanced Scalability
Handle a growing volume of bookings and inquiries without a linear increase in your support and operations teams.
Relevant Form Templates
Get started quickly with these pre-built forms. Experience them live on WhatsApp.
Ready to scale your travel platform with intelligent automation?
Discover how WhatsForm can help you manage your high-volume operations more effectively.
Book a DemoReady to Transform Your WhatsApp Business?
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