Turn WhatsApp Into Your #1 Support Channel
AI that resolves tickets instantly. Automation that removes busywork. Humans where they matter most. WhatsForm scales your support without scaling your costs.
- Multilingual AI agent
- Unified inbox for all channels
- Save up to 50% on support costs
60%
Tickets Auto-Resolved
50%
Support Cost Savings
24/7
AI Availability
12K+
Businesses Trust Us
12,000+ businesses trust WhatsForm to scale support without scaling costs
Drive customers from every channel to WhatsApp. Manage ticket volumes smartly, 24×7.
From first message to resolved ticket — in seconds
Customer Sends a Message
Customer reaches out on WhatsApp — via a link, QR code, or button on your site.
AI Resolves Instantly
The AI agent answers FAQs, closes tickets, and handles routine queries — no human needed.
Complex Cases Routed to Agents
Escalations are routed to the right human agent with full conversation context already loaded.
Balancing AI with human touch
AI should enhance speed & efficiency of service organizations, not replace human connection. WhatsForm’s AI-support agent is trained to be empathetic, multilingual, and context-aware—without losing the human touch. It balances automation and human touch by: Instantly resolving FAQs and closing tickets, routing complex queries to the right agents, connecting customers to agents on request, and distributing queries evenly across agents.
- Instantly resolves FAQs and closes tickets
- Routes complex queries to the right agents
- Connects customers to humans on request
- Distributes load evenly across your team
Boost efficiency with dual power of WhatsForm’s AI-support agent and custom chatbots working together seamlessly
Unified Inbox
Get a consolidated view of your customer interactions on WhatsApp, Facebook and Instagram messages effortlessly from one unified inbox.
Organized Conversations
Stay organized with conversation filters. Assign chats to specific teams or members. Say goodbye to ignored inquiries and frustrated customers!
Improved Response Time
Improve response time with Welcome messages & Out-of-Office workflows.
Scale your support without scaling your team
Let AI handle the routine. Let your team handle the relationships.