Team Inbox

Turn WhatsApp Chaos Into a Team Superpower

One shared inbox for every WhatsApp conversation — assign chats, add private notes, track status, and close deals without ever losing context.

67%

of customer messages go unanswered on shared WhatsApp numbers

3 hrs

lost per agent per day searching for context across scattered chats

0%

of conversations tracked when teams use personal WhatsApp

See it in Action

Watch How It Works in 3 Minutes

A quick walkthrough of turning chaotic WhatsApp threads into an organised, high-performance team workspace.

Team Inbox walkthrough video
Collaborate Seamlessly

Bring Structure, Speed & Visibility to Every Conversation

The Team Inbox ensures nothing slips through the cracks. Assign chats to the right team members, add internal notes for context, and track the status of every conversation from "Open" to "Resolved."

  • Assign chats to specific agents or teams instantly
  • Add private notes only your team can see
  • Track every conversation — Open, Pending, Resolved
  • Get a real-time view of your team's workload
Collaborate seamlessly in Team Inbox
Boost team efficiency with templates
Boost Efficiency

Respond Faster, More Consistently, Every Time

Empower your team to handle more conversations in less time. Use pre-approved message templates, quick replies for instant answers, and embedded forms to collect structured data — no back-and-forth needed.

  • Pre-approved templates for consistent messaging
  • Canned responses for frequently asked questions
  • Embed smart forms to collect data mid-conversation
  • Cut average response time by 60%
How It Works

From Chaos to Clarity in 4 Steps

📥01

All Chats, One Place

Every WhatsApp conversation lands in a single shared inbox — no more digging through personal phones.

🎯02

Assign & Route

Auto-assign or manually route chats to the right agent or team based on topic, language, or workload.

💬03

Respond with Context

See full chat history, internal notes, and contact details before typing a single word.

04

Close & Track

Mark conversations resolved, review SLA compliance, and track team performance from a live dashboard.

All-in-One Workspace

Everything Your Team Needs, Built In

The Team Inbox isn't just a chat tool — it's a productivity hub designed to turn conversations into conversions.

🎧

Unified Inbox

All customer conversations in one view — filter by status, agent, or label in seconds.

🤝

Chat Assignment

Route chats to the right person automatically or manually with one tap.

🗒️

Internal Notes

Add private, team-only notes to any conversation for seamless handoffs.

Follow-up Reminders

Set reminders so leads and support tickets never go cold.

📋

Message Templates

Send consistent, pre-approved replies and collect data with embedded forms.

📊

Live Dashboard

Track open tickets, response times, and agent performance in real time.

Ready to take control of your WhatsApp communication?

Discover how the Team Inbox makes teamwork on WhatsApp easy, fast, and effective.