WhatsApp Solutions for Hotels & Resorts
Enhance the guest experience from booking to check-out. Automate reservations, manage guest services, and collect valuable feedback on WhatsApp.
Crafting the Perfect Guest Journey
In hospitality, a seamless and personal experience is everything. WhatsForm helps you deliver exceptional service on the communication platform your guests prefer.
BOOKING & RESERVATIONS
Your 24/7 AI-Powered Concierge
Allow guests to check room availability, view types, and make reservations directly on WhatsApp. An AI agent can handle the entire booking process, answer questions about amenities, and integrate with your booking engine in real-time.
- 24/7 conversational room booking
- Real-time integration with your PMS/booking engine
- Automated booking confirmations and reminders
- Upsell opportunities for spa services or dining
IN-STAY GUEST SERVICES
Enhance Their Stay, Instantly
Provide your guests with a virtual concierge on WhatsApp. They can request room service, book a spa appointment, or ask for fresh towels with a simple message. These requests can be automatically routed to the correct department for swift service.
- On-demand room service and housekeeping requests
- Easy booking for spa, dining, and other activities
- Instant answers to questions about the property
- Improved guest satisfaction and operational efficiency
Tangible Outcomes for Your Property
Increased Direct Bookings
A simple, conversational booking process encourages more guests to book directly, reducing OTA commissions.
Enhanced Guest Experience
Providing instant, convenient service on a familiar platform delights guests and leads to better reviews.
Improved Staff Efficiency
Automate routine requests, freeing up your front desk and concierge staff to focus on high-touch guest interactions.
Higher Ancillary Revenue
Proactively offer and make it easy to book additional services like spa treatments, tours, and dining.
Relevant Form Templates
Get started quickly with these pre-built forms. Experience them live on WhatsApp.
Ready to redefine hospitality for the modern traveler?
Discover how WhatsForm can enhance your guest experience and streamline your operations.
Book a Hospitality DemoReady to Transform Your WhatsApp Business?
Connect today for a personalized demonstration and see how WhatsForm can enhance your business communication.