WhatsApp Solutions for Cruise Lines
Enhance the passenger experience from booking to disembarkation with automated cruise reservations, on-board services, and shore excursion management.
A Voyage of Digital Convenience
For cruise lines, creating a memorable and seamless passenger experience is paramount. WhatsForm helps you deliver exceptional service on the app travelers use to stay connected.
PRE-CRUISE ENGAGEMENT
Build Excitement and Prepare Your Guests
Engage guests on WhatsApp from the moment they book. Send automated countdowns, allow them to pre-book shore excursions and dining reservations through conversational forms, and answer common questions with an AI pre-travel assistant.
- Automated pre-cruise communication drip
- Conversational booking for shore excursions
- AI assistant for FAQs about the cruise
- Increase ancillary revenue before the trip begins
ON-BOARD GUEST SERVICES
Your Personal Concierge at Sea
Provide a virtual concierge service on WhatsApp for your guests while they are on board. They can view the daily itinerary, make restaurant reservations, or contact guest services with a simple message, enhancing their on-board experience.
- On-demand access to daily schedules and events
- In-chat booking for on-board activities
- Instant communication with guest services
- Improved guest convenience and satisfaction
Tangible Outcomes for Your Cruise Line
Enhanced Passenger Experience
A seamless, convenient communication channel from pre-cruise to post-cruise delights your guests.
Increased On-Board Revenue
Making it easy to book excursions, dining, and other services before and during the cruise boosts ancillary sales.
Improved Staff Efficiency
Automate routine inquiries and requests, allowing your on-board staff to focus on high-quality guest interactions.
Higher Guest Loyalty
A superior, tech-enabled experience leads to better reviews, referrals, and repeat bookings.
Relevant Form Templates
Get started quickly with these pre-built forms. Experience them live on WhatsApp.
Ready to set sail on a new era of guest communication?
Discover how WhatsForm can elevate your cruise line's passenger experience.
Book a DemoReady to Transform Your WhatsApp Business?
Connect today for a personalized demonstration and see how WhatsForm can enhance your business communication.