WhatsApp Solutions for Airlines
Enhance the passenger journey with automated flight booking, mobile check-in, and real-time flight status updates on WhatsApp.
A Smoother Journey from Booking to Boarding
For airlines, a seamless and informed passenger experience is key to building loyalty. WhatsForm helps you communicate effectively at every step of the journey.
BOOKING & CHECK-IN
The Future of Flight Management
Allow passengers to search for flights, make bookings, and complete their check-in through a guided conversational flow on WhatsApp. Send boarding passes directly to their phone, eliminating the need for paper or separate apps.
- Conversational flight search and booking
- Automated web check-in flows
- Instant delivery of mobile boarding passes
- Upsell opportunities for seat selection and baggage
FLIGHT STATUS & ALERTS
Proactive Communication, Happier Passengers
Keep passengers informed with real-time, automated flight status updates. Send proactive notifications about gate changes, delays, or cancellations directly to their WhatsApp, reducing anxiety and improving the travel experience.
- Real-time, automated flight status alerts
- On-demand flight status checks via AI bot
- Proactive notifications for disruptions
- Reduced pressure on gate and call center staff
Tangible Outcomes for Your Airline
Enhanced Passenger Experience
A convenient, proactive, and seamless communication process improves passenger satisfaction and loyalty.
Lower Operational Costs
Automate check-in, status updates, and FAQs to significantly reduce call center and ground staff workload.
Increased Ancillary Revenue
Integrate upsell opportunities like preferred seating, extra baggage, and in-flight meals into the conversational flow.
Improved Crisis Communication
Quickly and effectively communicate with all affected passengers during large-scale disruptions.
Relevant Form Templates
Get started quickly with these pre-built forms. Experience them live on WhatsApp.
Ready to elevate your passenger communication?
Discover how WhatsForm can help you create a world-class travel experience.
Book a DemoReady to Transform Your WhatsApp Business?
Connect today for a personalized demonstration and see how WhatsForm can enhance your business communication.