WhatsApp Solutions for Cloud & Hosting
Automate sales inquiries, provide instant technical support, and send proactive service status notifications to ensure uptime and customer trust.
Reliable Communication for a Reliable Service
For cloud and hosting providers, reliability and responsiveness are your brand promise. WhatsForm helps you deliver on that promise with instant, automated communication on WhatsApp.
TECHNICAL SUPPORT
Your First Line of Defense for Support
Use an AI-powered bot to handle first-level technical support queries on WhatsApp. The bot can guide users through common troubleshooting steps, check server status, and collect diagnostic information before creating a ticket for your Tier 2 support engineers.
- 24/7 AI-powered first-level support
- Automated troubleshooting for common issues
- Structured ticket creation for complex problems
- Reduced workload for your support engineers
SERVICE STATUS & NOTIFICATIONS
Proactive Communication Builds Trust
When planned maintenance or an unexpected service disruption occurs, use WhatsApp broadcasts to proactively notify affected customers. Providing instant, transparent communication helps manage expectations and reduces the flood of support tickets.
- Proactive notifications for maintenance and downtime
- Segmented broadcasts to target specific customer groups
- Reduced inbound support volume during incidents
- Strengthened customer trust through transparency
Tangible Outcomes for Your Business
Improved Customer Satisfaction
Instant support and proactive communication lead to a better, more reliable customer experience.
Lower Support Costs
Automating first-level support and incident communication significantly reduces the cost to serve.
Faster Incident Response
Quickly disseminate information to all affected customers, allowing your technical teams to focus on the fix.
Increased Sales Conversion
An AI sales assistant can handle initial inquiries and qualify leads 24/7, ensuring you never miss an opportunity.
Relevant Form Templates
Get started quickly with these pre-built forms. Experience them live on WhatsApp.
Ready to enhance the reliability of your customer communication?
Discover how WhatsForm can help you deliver exceptional service for your cloud and hosting business.
Book a DemoReady to Transform Your WhatsApp Business?
Connect today for a personalized demonstration and see how WhatsForm can enhance your business communication.