WhatsApp Solutions for Physical (Brick & Mortar) Stores
Bridge the digital and physical worlds. Enhance the in-store experience, capture customer data, and drive repeat visits with WhatsApp.
Turn Foot Traffic into Loyal Customers
Engage shoppers in your store with interactive digital experiences that provide value, capture their contact information, and keep them connected to your brand long after they leave.
IN-STORE VIRTUAL ASSISTANT
Information and Assistance, On-Demand
Place QR codes around your store that launch a WhatsApp assistant. Shoppers can scan to check for other sizes or colors, learn more about a product, or even call for a sales associate—all without having to search for staff.
- QR-code activated in-store assistant
- Instant product information and stock checks
- Reduce pressure on in-store staff
- Enhance the modern shopping experience
DATA CAPTURE & LOYALTY PROGRAMS
Build Your Digital Community
Use WhatsApp to sign customers up for your loyalty program at the point of sale. A simple scan of a QR code can launch a quick registration form, capturing their verified number and opting them in for future promotions and updates.
- Frictionless loyalty program sign-up
- Capture valuable first-party customer data
- Build a list for targeted marketing campaigns
- Drive repeat business with exclusive offers
Tangible Outcomes for Your Store
Enhanced In-Store Experience
Provide a modern, tech-savvy shopping experience that impresses customers and provides instant help.
Increased Customer Data
Turn anonymous shoppers into known contacts, building a valuable database for future marketing.
Drive Repeat Visits
Engage customers after they leave with targeted promotions and updates that bring them back to your store.
Improved Staff Efficiency
The virtual assistant handles common queries, allowing your sales staff to focus on high-value interactions.
Relevant Form Templates
Get started quickly with these pre-built forms. Experience them live on WhatsApp.
Ready to digitize your in-store experience?
Discover how WhatsForm can help you connect with your customers in a whole new way.
Book a Retail DemoReady to Transform Your WhatsApp Business?
Connect today for a personalized demonstration and see how WhatsForm can enhance your business communication.