WhatsApp Solutions for Food Delivery Services
Automate order support, streamline restaurant partner onboarding, and manage rider communications to optimize your entire delivery ecosystem.
Delivering a Smarter Experience
For food delivery platforms, managing the three-sided marketplace of customers, restaurants, and riders requires fast, reliable, and scalable communication. WhatsForm provides the automation to make it happen.
CUSTOMER ORDER SUPPORT
Your 24/7 AI-Powered Support Agent
Handle common customer queries automatically on WhatsApp. An AI bot can provide real-time order status updates, assist with cancellations or modifications, and answer frequently asked questions, reducing the load on your human support team.
- 24/7 automated order status and support
- Conversational flows for order issues
- Reduced customer support costs
- Faster resolution and improved customer satisfaction
RESTAURANT PARTNER MANAGEMENT
A Seamless Channel for Your Partners
Streamline your communication with restaurant partners. Use conversational forms for new partner onboarding, and use an AI bot to handle common queries about payments, menu updates, and operational issues.
- Automated onboarding for new restaurant partners
- 24/7 support for partner inquiries
- Broadcast important updates and announcements
- Improve partner relationships and efficiency
Tangible Outcomes for Your Platform
Increased Operational Efficiency
Automating support for all three sides of your marketplace significantly reduces manual work and costs.
Improved Customer Retention
A fast, reliable, and convenient support experience keeps your customers loyal to your platform.
Faster Partner Onboarding
A streamlined, digital onboarding process helps you grow your restaurant network more quickly.
Enhanced Scalability
Handle a growing volume of orders and partners without a linear increase in your support and operations teams.
Relevant Form Templates
Get started quickly with these pre-built forms. Experience them live on WhatsApp.
Ready to optimize your food delivery operations?
Discover how WhatsForm can help you manage your entire ecosystem more effectively.
Book a DemoReady to Transform Your WhatsApp Business?
Connect today for a personalized demonstration and see how WhatsForm can enhance your business communication.