WhatsApp Solutions for Government Bodies
Deliver modern, accessible e-governance. Manage citizen services, handle grievances, and disseminate public information on WhatsApp.
Citizen Services, Simplified
Overcome the traditional barriers of public service delivery. WhatsForm turns complex paperwork and long queues into simple, accessible WhatsApp conversations, aligning with 'Digital India' initiatives.
DIGITAL SERVICE DELIVERY
Applications and Services in a Simple Chat
Convert complex government forms for licenses, welfare schemes, or civic services into guided WhatsApp conversations. Citizens can apply step-by-step and upload documents by taking a photo, all in their local language.
- Conversational forms for easy application
- In-chat document uploads
- Multilingual AI agent support
- Real-time data integration with government systems
GRIEVANCE REPORTING & TRACKING
Empowering Citizens, Ensuring Accountability
Allow citizens to report civic issues like potholes or power outages. They can describe the issue, share their location, and attach photos. A ticket is logged automatically, and they can track its status, promoting transparency and trust.
- Easy grievance logging with location and photo sharing
- Automated ticket generation and acknowledgement
- On-demand status tracking for citizens
- Audit trail for enhanced accountability
Tangible Outcomes for Governance
Increased Accessibility
Lower the barrier for citizens to access services, especially for those less comfortable with web portals.
Improved Efficiency
Automate clerical work and routine queries, allowing officials to focus on core responsibilities.
Enhanced Transparency
Provide citizens with real-time status updates and maintain clear audit logs for all interactions.
Higher Trust in Services
A responsive, convenient, and transparent system builds public trust in government services.
Relevant Form Templates
Get started quickly with these pre-built forms. Experience them live on WhatsApp.
Regulatory Filing Submission Form
Submit regulatory filings through a secure and structured form.
Try on WhatsApp →Ready to build a more responsive and citizen-centric government?
Discover how WhatsForm can power your e-Governance initiatives.
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