Privacy Policy

How we collect, use, and protect your personal information

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

Last updated: September 24, 2025

1. Information We Collect

We collect information that you provide to us directly, such as when you create an account, fill out a form, or communicate with us. This may include your name, email address, phone number, and company information. We also collect information automatically when you use our service, including usage data, device information, and cookies to improve your experience.

2. How We Use Your Information

We use the information we collect to operate, maintain, and provide you with the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages and push notifications. We also use your information to improve our services, provide customer support, and ensure the security of our platform.

3. Sharing of Your Information

We will not rent or sell your information to third parties outside WhatsForm without your consent. We may share your information with third-party business partners for the purpose of providing the Service to you, such as cloud hosting providers, payment processors, and analytics services. All such partners are bound by confidentiality agreements and data protection requirements.

4. WhatsApp Integration

Our service integrates with the WhatsApp Business API. When you use our platform, messages and media sent through WhatsApp are processed through our secure servers. We comply with WhatsApp's Business Policy and ensure that all data handling meets their security standards. WhatsApp messages are protected by end-to-end encryption.

5. Data Security

We use commercially reasonable safeguards to help keep the information collected through the Service secure and take reasonable steps to verify your identity before granting you access to your account. This includes encryption in transit and at rest, regular security audits, access controls, and secure data centers. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as described in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, maintain security, prevent fraud and abuse, and enforce our agreements.

7. Your Rights and Choices

You may, of course, decline to submit personally identifiable information through the Service, in which case WhatsForm may not be able to provide certain services to you. You can review and correct the information about you that WhatsForm keeps on file by contacting us directly. You have the right to access, update, delete, or restrict the use of your personal information.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where the privacy laws may not be as comprehensive as those in your country. By using our service, you consent to the transfer of your information to these facilities and the use and disclosure of information about you as described in this Privacy Policy.

9. Children's Privacy

Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our files.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). This includes the right to access, update, or delete your personal information, the right to data portability, and the right to withdraw consent. To exercise these rights, please contact us using the information provided below.

Contact Us About Privacy

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@whatsform.com

Phone: +91 78499 45640

Address: India

Ready to Transform Your WhatsApp Business?

Connect today for a personalized demonstration and see how WhatsForm can enhance your business communication.