WhatsApp Solutions for Import/Export Trading

Manage freight inquiries, provide real-time shipment tracking, and automate documentation to streamline your international trade operations.

Connecting Global Trade

For import/export businesses, timely communication and accurate documentation are the lifeblood of your operations. WhatsForm provides a fast, reliable channel to coordinate with clients and partners across the globe.

INQUIRY & QUOTATION MANAGEMENT

Respond to Global Inquiries, Instantly

Use an AI-powered bot to handle initial inquiries for freight rates and shipping schedules 24/7. The bot can collect all necessary details—like origin, destination, and cargo type—and provide an instant indicative quote or route the inquiry to the right sales agent.

  • 24/7 automated inquiry handling
  • Structured collection of shipment details
  • Instant rate estimations for standard routes
  • Faster response times for potential clients
Respond to Global Inquiries, Instantly

SHIPMENT TRACKING & DOCUMENTATION

Keep Your Clients in the Loop

Provide your clients with on-demand, real-time tracking for their shipments via WhatsApp. Automate the collection and distribution of essential documents like bills of lading, packing lists, and commercial invoices, reducing email clutter and manual work.

  • On-demand, real-time shipment tracking
  • Automated alerts for key shipment milestones
  • Secure submission and distribution of trade documents
  • Improved transparency and client trust
Keep Your Clients in the Loop

Tangible Outcomes for Your Trading Business

Faster Deal Closure

Instantaneous responses to inquiries and faster quotation turnaround helps you close deals before competitors.

Improved Client Satisfaction

Proactive updates and on-demand tracking provide a superior, transparent service experience.

Reduced Operational Overhead

Automate routine inquiries and document handling, freeing up your team to manage complex shipments.

Enhanced Accuracy

Structured forms for data collection reduce the risk of errors in critical shipping documentation.

Relevant Form Templates

Get started quickly with these pre-built forms. Experience them live on WhatsApp.

Freight Inquiry Form (B2B)

Make a B2B inquiry for freight services.

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Tracking Request Form

Request the latest tracking information for your shipment.

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Proof of Delivery (POD) Submission Form

Submit proof of delivery for a shipment.

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Feedback Form

Provide feedback on our transport and logistics services.

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Quotation Request Form

Request a quotation for our pharmaceutical products.

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Ready to accelerate your global trade operations?

Discover how WhatsForm can bring new speed and efficiency to your import/export business.

Book a Demo

Ready to Transform Your WhatsApp Business?

Connect today for a personalized demonstration and see how WhatsForm can enhance your business communication.