WhatsApp Solutions for Wellness & Diagnostics
Automate lab test bookings, deliver reports instantly, and manage wellness program communications on a single, convenient platform.
A Proactive Approach to Health
For diagnostic labs and wellness centers, making services accessible and providing timely information is key to empowering customers. WhatsApp automation streamlines the entire process, from booking to results.
TEST BOOKING & HOME COLLECTION
Convenience at Your Fingertips
Allow customers to book lab tests or schedule a home sample collection through a simple conversational form on WhatsApp. The bot can guide them through available tests, collect their address, and schedule a phlebotomist, all without a single phone call.
- Conversational test booking 24/7
- Automated home sample collection scheduling
- Pre-payment integration for seamless checkout
- Reduced workload for your booking staff
INSTANT & SECURE REPORT DELIVERY
Faster Access to Health Insights
As soon as test results are available, an automated workflow can securely deliver the report as a password-protected PDF to the customer's WhatsApp. This eliminates delays and the need for customers to visit the center to collect their reports.
- Secure, OTP-verified report delivery
- Instant notification as soon as results are ready
- Eliminates physical report collection
- Enhances customer convenience and trust
Tangible Outcomes for Your Center
Increased Bookings
An easy, conversational booking process removes friction and encourages more customers to use your services.
Improved Operational Efficiency
Automate booking and report delivery to free up your staff to focus on providing quality diagnostic services.
Enhanced Customer Satisfaction
Provide a modern, fast, and convenient experience that customers appreciate and return to.
Higher Engagement
Use WhatsApp to send health tips or reminders for regular check-ups, building a long-term wellness relationship.
Relevant Form Templates
Get started quickly with these pre-built forms. Experience them live on WhatsApp.
Ready to make wellness more accessible and convenient?
Discover how WhatsForm can streamline your diagnostic and wellness services.
Book a DemoReady to Transform Your WhatsApp Business?
Connect today for a personalized demonstration and see how WhatsForm can enhance your business communication.