WhatsApp Solutions for Medical Devices
Provide on-demand product support, automate sales inquiries, and manage device registrations with secure, conversational workflows.
Connecting with Patients and Providers
For medical device companies, providing clear instructions and reliable support is critical for patient safety and satisfaction. WhatsApp offers a direct and accessible channel for engagement.
PRODUCT ONBOARDING & SUPPORT
Your 24/7 Virtual Product Specialist
Guide patients and healthcare providers through device setup and usage with interactive tutorials on WhatsApp. An AI agent can answer frequently asked questions, provide troubleshooting steps, and escalate complex issues to a technical support team.
- Interactive setup guides and video tutorials
- AI-powered troubleshooting for common issues
- Seamless handoff to human support with full context
- Improved user compliance and satisfaction
WARRANTY & DEVICE REGISTRATION
Effortless Registration, Proactive Engagement
Allow users to register their new device and activate its warranty simply by scanning a QR code and completing a short conversational form on WhatsApp. This captures valuable customer data and opens a channel for proactive communication about maintenance and updates.
- Simple, QR-code initiated warranty registration
- Automated maintenance and service reminders
- Collection of valuable user feedback
- Build a direct relationship with your end-users
Tangible Outcomes for Your Business
Enhanced Patient Safety
Clear, on-demand instructions and support improve correct device usage and patient compliance.
Reduced Support Costs
AI agents deflect a significant volume of routine support queries, freeing up your specialized technical staff.
Increased Customer Loyalty
A responsive and supportive post-sale experience builds strong brand trust and loyalty.
Valuable Market Insights
Direct user feedback provides invaluable data for future product development and improvements.
Relevant Form Templates
Get started quickly with these pre-built forms. Experience them live on WhatsApp.
Installation Feedback & Service Request Form
Provide feedback or request service for your solar installation.
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