WhatsApp Solutions for Social Media Platforms
Manage user support, handle content moderation reporting, and communicate with your creator community at scale.
Building a Safer, More Engaged Community
For social media platforms, providing fast and effective user support and content moderation is crucial for trust and safety. WhatsForm helps you manage these high-volume interactions efficiently.
USER SUPPORT & ACCOUNT ISSUES
Your 24/7 AI-Powered Help Center
Use an AI bot on WhatsApp to provide instant support for common user issues like login problems, privacy setting questions, or feature explanations. For complex issues, a structured form can collect all necessary details for your human support team.
- 24/7 automated support for common user queries
- Reduce response times for account issues
- Structured forms for bug and issue reporting
- Lower the burden on your community support teams
CONTENT MODERATION & SAFETY
An Easy and Accessible Reporting Channel
Provide your users with a simple and direct way to report harmful content or policy violations via WhatsApp. A conversational form can guide them through the reporting process, ensuring your safety team gets the clear, actionable information they need.
- Frictionless channel for reporting policy violations
- Structured forms for clear and actionable reports
- Automated acknowledgements for user submissions
- Help build a safer online environment for your community
Tangible Outcomes for Your Platform
Improved User Trust
A responsive and accessible support and safety reporting system builds user trust in your platform.
Increased Operational Scalability
Automate high-volume, routine inquiries, allowing you to support a growing user base efficiently.
Faster Response Times
Provide instant answers and a streamlined reporting process to resolve user issues more quickly.
Better Community Management
Effectively manage communication with your user and creator communities at scale.
Relevant Form Templates
Get started quickly with these pre-built forms. Experience them live on WhatsApp.
Ready to build a stronger and safer online community?
Discover how WhatsForm can help you manage your platform's support and safety operations.
Book a DemoReady to Transform Your WhatsApp Business?
Connect today for a personalized demonstration and see how WhatsForm can enhance your business communication.